Claire Milne has had a long and varied career with telecommunications policy as its central theme. From 1989 she worked as an independent consultant, providing policy and regulatory advice in dozens of countries on all continents, including recently in The Bahamas, Bhutan, Myanmar, Somalia and Iraq.

In parallel she has acted as a consumer advocate in many contexts, now including standards for AI, and served on several public bodies in the UK, including the premium rate service regulator Phone-paid Services Authority (then ICSTIS) and the Internet Watch Foundation. From 2003 to 2024 she was a Visiting Senior Fellow in the Department of Media and Communications, London School of Economics and Political Science (LSE).  

In 2015 she was awarded an MBE for services to the telecommunications sector.

Her early career was with BT, where her responsibilities included network engineering, marketing strategy and regulation. She has degrees in Mathematics (Cambridge University) and Statistics (Imperial College).